The most luxurious medical spa in the Inland Empire

Kim Hagen, R.N.

Owner · the only injector at Cloud 9

Kim Hagen, R.N., B.S.N. is a highly experienced registered nurse and owner of Cloud 9 Medi Spa in Yucaipa, California. She earned her Associate’s Degree in Nursing from San Bernardino Valley College in 1998 and her Bachelor of Science in Nursing from the University of Phoenix in 2001. After more than 12 years as a medical/surgical nurse at Arrowhead Regional Medical Center, where she developed exceptional skill in injections and wound care, she added an Aesthetician License and Permanent Makeup Certificate in 2004 and has trained in advanced Botox and dermal filler techniques ever since.

Known as one of Southern California’s most sought-after nurse injectors and a Diamond Level Allergan injector, Kim blends clinical precision with an artistic eye and deep knowledge of skin healing. Clients consistently praise her for listening carefully, delivering natural-looking results, and restoring confidence—whether addressing under-eye hollows, forehead lines, or long-held insecurities. Testimonials describe her as a “beauty magician” and “Wonder Woman” who transforms skin and leaves patients feeling refreshed and glamorous.

Cloud 9 Medi Spa holds a strong 4.6-star rating on Yelp from more than 150 reviews, with many highlighting Kim’s professional yet warm demeanor and the caring atmosphere she and her team create. Patients repeatedly note her expertise, attention to detail, and ability to make treatments comfortable and results-oriented. Kim continues to pursue advanced workshops so she remains current with the latest techniques and technology, offering patients both proven skill and ongoing innovation.

Dr. Todd Rau, M.D.

Overseeing physician · board certified plastic surgeon

Dr. Rau oversees Cloud 9 and has been part of our team from the beginning. He practices out of his own separate office in Redlands and does not perform treatments at Cloud 9.

Board Certified Plastic Surgeon by The American Board of Plastic Surgery.

Dr. Rau, who has come to be known as the “Jewel of the Inland Empire” to many of his patients and staff, prides himself on the belief that all patients deserve a great plastic surgeon.

Dr. Rau is a Board Certified Plastic Surgeon who began his career in Plastic Surgery at Penn State University. Now he has a well-established private practice in Redlands. Dr. Rau has a reputation as a skilled surgeon in the areas of cosmetic and reconstructive facial and breast surgeries, along with body contouring procedures. Dr. Rau is working hard to better the lives of all of his patients.

Training and certifications

Plastic surgery training

• Pennsylvania State University Hershey Medical Center, Hershey, PA — 7/03–6/05

General surgery training

• St. Agnes and Johns Hopkins Hospitals, Baltimore, MD — 7/98–6/03

Undergraduate education

• The University of California at Davis — Bachelor of Science in Biological Sciences, June 1992

Medical education

• American University of the Caribbean — Doctor of Medicine, December 1997

Certifications

• Board Certified in Plastic Surgery — 11/06
• Board Certified in General Surgery — 11/04
• California State Medical License
• Pennsylvania State Medical License
• United States Medical Licensing Examination Step 1 — 6/96
• United States Medical Licensing Examination Step 2 — 8/97
• United States Medical Licensing Examination Step 3 — 12/02

Surgical residency training

• Plastic Surgery, Penn State Hershey Medical Center, Hershey, PA — 7/03–6/05
• General Surgery, St. Agnes Hospital, Johns Hopkins Hospital, Baltimore, MD — 7/98–6/03

John Draper

Business manager

John Draper is the Business Manager at Cloud 9 Medi Spa. After graduating High School in Nashua, New Hampshire, he attended the University of New Hampshire as a Biology major. After a couple of semesters, John decided that he was going to change his major to business management, and moved to California. He attended Cal State San Bernardino before embarking on multiple successful businesses and partnerships. John has been with Cloud 9 Medi Spa since its inception.