Terms of Service

Last updated: September 2026

Welcome to Cloud 9 Medi Spa ("we," "our," "us"). Please read these Terms of Service ("Terms") before using our website, https://cloud9medispa.com/ (the "Website"). By using the Website, you agree to these Terms; if you do not agree, please do not use the Website.

1. About our services

Cloud 9 Medi Spa is a medical spa in Yucaipa, California offering injectables, laser and light treatments, body contouring, and medical-grade skin care, performed by licensed providers following an in-person consultation. The Website provides information about those services; it is not a substitute for a consultation, and nothing on the Website is medical advice.

2. Appointments

Cloud 9 does not accept appointment requests through the Website. All appointments are scheduled by calling (909) 792-3223 directly, so we can discuss your needs with you personally. Cancellation policies and payment terms are explained when you book.

3. Email sign-up

If you provide your email address to receive our monthly specials and event announcements, you agree we may send those emails until you unsubscribe. See our Privacy Policy for details on how that information is used and stored.

4. Protected health information

Any health information you share with us in person or by phone is handled under HIPAA as part of your patient record, used only for treatment, payment, and healthcare operations, or as otherwise required by law.

5. Your use of the Website

You agree to use the Website for lawful purposes only and not to interfere with its security or normal operation.

6. Intellectual property

All content on the Website — including text, photos, logos, and graphics — belongs to Cloud 9 Medi Spa or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or reuse it without our written permission.

7. Third-party links

The Website links to third-party sites — including Allé, Yelp, Instagram, and Facebook — that we do not control and are not responsible for. Use of those sites is governed by their own terms and privacy policies.

8. Limitation of liability

We do our best to keep the Website accurate and available, but we make no guarantees about uninterrupted access or that every detail is current. To the fullest extent permitted by law, Cloud 9 Medi Spa is not liable for indirect or incidental damages arising from your use of the Website.

9. Changes to these Terms

We may update these Terms from time to time. Changes take effect once posted here; continuing to use the Website after an update means you accept the revised Terms.

10. Governing law

These Terms are governed by the laws of the State of California. Any dispute will be resolved in the courts located in California.

11. Contact us

Cloud 9 Medi Spa
31250 Hampton Road
Yucaipa, CA 92399
Phone: (909) 792-3223