Privacy Policy

Last updated: September 2026

Cloud 9 Medi Spa ("Cloud 9," "we," "us," or "our") respects your privacy. This policy explains what information we collect through https://cloud9medispa.com/ (the "Website"), how we use it, and the choices you have.

Information we collect

We do not offer online appointment booking or a contact form, so the Website itself collects very little personal information. The only information we collect directly is:

• Email sign-up: if you subscribe to our monthly specials list, we collect your name and email address and store it with our email provider, Constant Contact, so we can send you monthly offers and event announcements. You can unsubscribe at any time using the link at the bottom of every email we send.
• Basic technical data: like most websites, our hosting provider automatically logs standard visit data (such as browser type and pages viewed) to keep the site secure and working properly. We do not use this data to identify you individually.

Appointment requests, medical history, and treatment records are handled entirely by phone and in person at our Yucaipa location — never through this Website — and are protected under HIPAA as part of your patient record, not as website data.

How we use your information

We use the email address you provide only to send the monthly specials and event emails you signed up for. We do not sell, rent, or trade your personal information to third parties.

Third-party links

Our Website links out to third-party sites we don't control, including Allé (rewards and Cherry financing), Yelp, Instagram, and Facebook. Those sites have their own privacy policies, and we encourage you to review them before sharing information there.

Cookies

The Website uses only minimal, functional cookies needed for the site to display and run correctly. We do not use advertising or cross-site tracking cookies.

Your choices

You can unsubscribe from our monthly emails at any time via the link in those emails, or by calling us at (909) 792-3223. California residents have additional rights under the CCPA, including the right to request what personal information we hold about you and to request its deletion; contact us using the information below to make a request.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact us

Cloud 9 Medi Spa
31250 Hampton Road
Yucaipa, CA 92399
Phone: (909) 792-3223